Meet our Leadership Team

Leeton Lee

Sr. Vice President, General Counsel

Leeton has devoted more than 25 years of his legal career to in-house counsel roles for prominent public and privately-held industry leaders in the manufacturing, importing, distribution, retailing, and marketing of consumer products worldwide. Leeton initially joined The Walt Disney Company’s legal department to help The Disney Store grow from 100 stores to nearly 750 stores and to manage its business and legal affairs in 14 countries worldwide. He expanded his role to include the formation and legal oversight of Disney’s worldwide product safety and compliance program and the drafting and negotiations of marketing contracts for Disney’s movies and animated features. During his time at Disney, Leeton was assigned responsibility as an attorney for all promotional sweepstakes and contests for all of Disney’s affiliated companies and marketing partners worldwide.

Chad Jones

Vice President, Gift & Loyalty Operations

Chad started his career in 2014 as a Production Supervisor in the Asheville facility. Through hard work and dedication, he climbed the management ladder and was promoted to Operations Manager in 2016. In 2019 he was promoted to Director of Operations, overseeing the Las Vegas facility. In September of 2023, he was promoted to VP of G&L Operations. Chad is a highly experienced Operations Leader with extensive experience in printing, lean manufacturing, and managing all aspects of plant operations.

Mary Parks

Vice President, Gift & Loyalty Strategic Accounts

Mary Parks has been in the gift card space for over 30 years and has a wealth of knowledge in closed and open loop products. She worked for InComm & Blackhawk as their VP of Business Development, which allowed her to work with brands and retailers and build meaningful relationships at all levels of the organization. These past roles have prepared her for the VP of G&L Strategic Accounts position at PLI.

Stephanie Thompson

Vice President, Gift & Loyalty Business Development

Stephanie Thompson has been in the private label credit card and gift card space for over 30 years. Prior to her career at PLI, Stephanie was a Sourcing Leader at GE managing Direct Mail Campaigns for over 30 brands that included implementing marketing strategies. Stephanie also earned her Six Sigma Green Belt at GE. Stephanie brings a wealth of knowledge to the gifting industry with an extensive print production background, excellent customer service and creative mindset. Stephanie also resides on the RGCA (Retail Gift Card Association) Board of Directors.

Robert Keshura

Vice President, HEAT Operations

Robert has been part of the senior management team in Asheville since November 2011 and brings to PLI over 27 years of card manufacturing experience. Prior to PLI, Robert was Director of Manufacturing for ABCorp, a leading card manufacturer in Boston, MA. In addition to his card industry experience, Robert has a strong background in specialty and secure printing with close to a decade in the lottery segment. This combined experience has led the Asheville facility to becoming the premier site for RFID access control cards along with all other supporting manufacturing needs for the Hospitality, Events, Cruise & Charters and Casino business segments.

Claudia Alarcia

Vice President, Human Resources

Claudia is a Vice President, Human Resource leader in the manufacturing industry with more than 18 years of experience in the HR field, including recruiting, onboarding, training, performance management, labor relations, and regulatory compliance. She is a hands-on HR leader with proven success in building strong partnerships with operational leaders and teams. She enjoys problem-solving and executing projects. Her dedication and high sense of responsibility help her be successful in delivering results and supporting the company’s mission, vision, and values.

Josh Gleason

Chief Financial Officer (CFO)